Feedback is Food Back at Wendy’s Drive-Thru (it’s Tortelicious)

June 15th, 2010. By LucyC

Welcome to Totally Tortelicious—a review of some of the more bizarre legal stories making news—and there’s certainly no shortage of them.  

Wendy’s…Wendy’s what went wrong…oh so wrong? What is it about Wendy’s fast food? Not too long ago I wrote about an altercation at a Wendy’s  involving a couple of taser-totin‘ girlies who decided to re-write the protocol on customer complaints. Needless to say it all ended rather badly. 

Well—it seems that showing the employees instead of telling the manager about your bad experience is becoming all the rage (bad pun, I know) in fine fast food establishments across the US. Case in point, a fight broke out recently at a drive-through Wendy’s in Kalamazoo, MI, between four car-bound customers and the employee who handed them their order. 

However, the customers apparently claimed the order was wrong, so they threw drinks, hamburgers and fries at employee inside the booth. Now that’s effective problem solving. No? 

Umm… maybe not. The employee, probably deciding that his or her minimum wage didn’t really cover taking this kind of abuse, hurled a drink, fries and ketchup back at the car and hit a home run. So, the customers got out of their car and continued the food fight inside the restaurant. (I use the term loosely). But this time, the fight was a little more evenly matched as more employees became involved. 

Ok—you know what—this is just a little more excitement than any patron really needs. 

Anyway, back to the story. The police arrived, as somebody evidently had the initiative to call them, and two of the ‘customers’ were arrested. The employees reportedly told the police there had been a “communications breakdown.” Ya think? 

Maybe somebody should be checking the ingredients in these foods a little more carefully… 

She likes men in uniform? I love this—talk about redefining the term “emergency”. A 57-year old woman in Alliance, OH decided to call 911 to look for a husband—not her husband—a husband. She called five times.

Hey—desperate times call for desperate measures. (Personally, I would say count your blessings). 

You can imagine the poor dispatcher who took the calls. She was reportedly quite flabbergasted by the request—as any sane person would be, for a number of reasons….So, she warned Miss Audrey Scott that she could be arrested for misusing the 911 service, to which Miss Scott apparently responded “Let’s do it.” 

And so it was done. She was convicted and sentenced to three days in jail, which she served. When Miss Scott was released she blamed the whole incident on alcohol, as one does. I think she should have stuck to her theme and blamed her behavior on being husbandless (and likely to remain so). 

To catch a thief, look in the mirror? Now this was clever. Not. A 24-year old man in Rome, GA, called the police to report his car stolen. Ryan Lance Roland told police he noticed his car had gone from the parking lot of the motel where he was staying. His story went that someone had entered his room while he was out and stolen his car keys. That must have been some car. 

So the police watched for his car, So far so good. 

Problem was the police found Ryan’s car—a 2001 Acura Integra—with Ryan behind the wheel. Not so good. The police arrested him for reporting a false crime and driving under the influence: (which may or may not include seeing people who aren’t really there while under the influence). 

But Ryan, in a last ditch attempt to save himself, insisted that a friend had borrowed the car and hadn’t returned it when promised. Nice try Ryan. And to add insult to injury, he now has to come up with $2,700 to get himself out of jail. Maybe selling the car through the want ads would have been a less costly approach. Just a guess. 

Tags: Tortelicious

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