One thing’s clear in this bad faith lawsuit: the plaintiff hasn’t lost his faith in our justice system. Whether he’s lost any faith otherwise, who knows—but David Jimenez is suing St. Patrick’s Church in Newburgh, NY after the church’s exterior crucifix fell on him, crushing his leg, and resulted in an amputation.
Huh?
Well, you need the back story on this one to fully understand it, so here we go.
Jimenez’ wife had been diagnosed with ovarian cancer. Being a religious man, Jimenez would stop by St. Patrick’s Church and pray in front of the crucifix for his wife to be cured. She ultimately was—and Jimenez felt indebted to the crucifix (and one would assume to God, himself) for his wife’s recovery.
According to CBSNews, Jimenez’ attorney Kevin Kitson stated, “David attributed the cure to his devotion to that cross.”
So, to show his heartfelt gratitude, Jimenez got permission to clean the crucifix, which was apparently in need of a good once-over. So far, so good.
Things unfortunately went south from there. Jimenez began to clean the cross—but it dislodged causing him to fall to the ground, with the cross crushing his right leg.
The alleged culprit? A screw. There was allegedly one screw holding the 600 lb. statue at its base. “The screw was useless. The screw is useless. It supported no anchoring system,” Kitson said in the CBS report.
The report goes on to say that St. Patrick’s Church parishioners collected $7,000 and food for the Jimenez family. But apparently, the insurance company for the archdiocese hasn’t shown the same generosity of spirit.
So what started as a heart-warming story of faith and devotion has now become a heart-wrenching bad faith insurance lawsuit.
The falling crucifix lawsuit is headed to trial, and jury selection was set to begin today.
If you want a fight, attorney Ed Susolik is the kind of guy who will give you one. Not long ago, Susolik was so outraged when he read a newspaper story about an 80-year-old man who was getting the runaround from a big insurance company, that he offered his assistance, pro bono. “I just wanted to help. I just thought it was such a gross miscarriage of justice,” Susolik says.
One of Southern California’s top insurance lawyers and a partner at the big name firm of Callahan & Blaine, Susolik has handled more than 1,000 bad-faith lawsuits. Although he’s known for insurance claims, Susolik’s real specialty is winning cases.
Ken Carrier had been battling with a security company for well over three months and he’d been getting absolutely no where. One phone call and a letter from a lawyer like Susolik and it was all over. The security company agreed to pick the expenses.
Last December, Carrier was out on an errand in Lake Forest, Orange County. He pulled his SUV into a parking lot near an AT&T store that had just been robbed seconds before. Suddenly, a pistol waving security guard, who claimed to be a police officer, was at the passenger door and ordering Carrier and his daughter out the vehicle. The security guard took off in Carrier’s vehicle, in hot pursuit of the AT&T robbery suspect. Shortly after, the security guard crashed the SUV into a pickup truck.
Through absolutely no fault of his own, Ken Carrier, retired and living on a fixed income, was suddenly out thousands of dollars. His insurance would pay the first $9,000—but not the rest which totaled another $15,000 for storing his vehicle; car rental until he could fix his SUV; doctor bills for headaches and dizzy spells; and the sheer stress of having a gun put to his face—and so on. The security company that commandeered his vehicle was refusing to take any responsibility.
“That, essentially, is what they told Mr. Carrier. They said we have a lawyer and we are big company and you are an 80-year-old man and we aren’t paying,” says Susolik.
“They took Mr. Carrier’s SUV and they crashed it,” he adds. “Why don’t you make the man whole? What is the problem?”
“Once you get into a certain age category, companies and people can take advantage of you,” says Susolik. “And I really felt that Mr. Carrier was being taken advantage of.”
“I said, “Look,” recalls Susolik “all the resources of our firm are going to come down on your head because this is financial elder abuse.”
This is not the first pro bono case Susolik has handled. “There are various reasons that people need pro bono assistance. Sometimes it is financial. Sometimes you lose your job or otherwise. Sometimes people just don’t have the background to handle legal issues,” he adds. “We are seeing more and more people who are elderly who are victims of financial abuse. Obviously on the real negative side you see the scams and everything. But with something like this—this should have been a very simple issue.”
Susolik just got a letter from Ken Carrier thanking him for his efforts. “It says, ‘I just got my first night’s sleep in months. Thanks’,” says Susolik. “And it has three exclamation marks!,” he adds, with a a smile in his voice.
Attorney Ed Susolik is a partner with Callahan & Blaine and is in charge of the firm’s insurance department. Attorney Susolik is an adjunct professor at USC Law School where he teaches Insurance Law. He is also a contributing editor to the leading insurance book in California, the “Rutter Guide treatise on Insurance Litigation”. Attorney Susolik was chair of the Orange County Bar Association Insurance Law Section for over 10 years. He was born in Czechoslovakia and earned his law degree at the University of Southern California. Susolik has recovered more than $1 billion for clients over the last two decades.
It’s become the all-familiar conversation as you pay for that washing machine, HDTV, smart phone or even a set of luggage— “Would you like to purchase the extended warranty on this? It covers blah blah blah blah just in case blah blah blah…” Chances are, as if by rote, you shake your head to indicate that, no, you don’t want whatever protection plan they’re offering up.
It makes sense, after all, as we’ve been trained for years now by consumer advocacy groups to “just say no” to most extended warranties. It’s become a Pavlovian response. But then why are these protection plans still around if no one is buying them? Clearly some folks must be buying—and the question is, are they the smart ones or are we really doing the smarter thing by passing up what might seem like some extended warranty scam?
The answer is, it depends.
So here are some extended warranty guidelines—things to consider before opting to pay for a protection plan that goes beyond the manufacturer’s initial coverage plan period (and what to do if after you’ve purchased a protection plan you run into a bad faith insurance situation.)
Reliability Ratings. Find out how reliable the appliance or tech gadget is—does it have a bad track record for repairs? How costly are repairs? Look at how the product is rated at Consumer Reports, for example. Check out reliability reviews on laptops, smart phones, tablets, HDTVs, cameras—all tech gadgets and gizmos–at PC World, CNet or PCMag. Reliability ratings will give you a sense of what kind of repairs, if any, you can typically expect the product needing over the time in which you’ll own it
New May Not Mean Reliable. Keep in mind as well that new generation products–that is, products with new technology or design features–may not have all their bugs and kinks worked out when they launch. In such an instance—if you’re the type who has to have the latest and greatest thing on the market regardless of how much reliability data may be available on it—then an extended warranty may be worth looking into. Or, hold your horses and wait for the next production run in which improvements have been made. And a final note on new tech—if you think you’ll upgrade or switch to a new model within a couple of years anyway, the extended warranty probably isn’t worth it.
Paying with Plastic can Provide Extended Coverage. Cards such as American Express offer some extended warranty protection with even the basic Green Card. This is how the AMEX extended warranty coverage works:
When you charge the entire cost of a covered product with your American Express® Card, the Extended Warranty will extend the terms of the original manufacturer’s warranty for a period of time equal to the duration of the original manufacturer’s warranty, up to one additional year on warranties of five years or less that are eligible in the U.S.
If you’re not sure how or what might be covered with your credit card, call the customer service number on the back of your AMEX, VISA, MasterCard, Discover, etc. card and ask. You may find that you’ve got extended warranty protection already.
Read the Extended Warranty to Understand the Terms. Know what you’re paying for and what to expect should your 3-year-old drop your smart phone into the toilet. Some warranties don’t cover all “accidents”. Some only cover a specific set of parts. After reading about the product’s reliability and which parts are most likely to fail, compare that information with what’s covered by the extended warranty.
Understand the coverage period as well—typically, you’ll pay more for a longer coverage period, which at first makes sense. But if you’re not planning on keeping or using the product for a full five years, you probably don’t need a 5-year extended warranty, and you’re better off saving your cash.
In the realm of people being ripped off, there are a few stories that are often the most heart breaking. Seniors losing their life savings to Ponzi schemes, seniors suffering financial elder abuse at the hands of their own families and people being denied necessary medical treatment because of bad faith insurance practices.
But there’s another story that’s been emerging that is also heart wrenching—stories of how insurance companies have denied and/or delayed legitimate accidental death claims by alleging the death was not an accident at all. These situations leave the surviving family members to deal with mountains of paperwork and facing the death of their loved ones over and over again while ERISA laws reportedly help insurance companies get away it.
The situation was first reported by David Evans at Bloomberg (02/28/11). A man died in a car accident after a long battle with cancer. A medical examiner and a sheriff determined that the car crash was an accident—meaning the victim’s death was accidental. But the insurance company refused to pay, saying that the victim committed suicide.
In other words, the insurance company knew more than the medical examiner and the sheriff. Now, consider that for a moment. By claiming the man committed suicide, the insurance company allegedly aimed to get out of paying out the accidental death policy. But there’s more to it than that. Because the insurance company claimed to know the mind of the victim better than his own family and better than the investigators who looked into the accident.
The good news is that the victim’s wife sued and received the full life insurance policy. The bad news is that the insurer still denied wrongdoing—apparently, it’s not wrong to allege someone committed suicide—and didn’t pay any interest or penalties for holding the money.
Why? Because ERISA (Employee Retirement Income Security Act) protects insurers. It says they can keep the survivors’ money while a claim is in court and invest that money, too, keeping the profits. Furthermore, under ERISA, insurance companies don’t have to pay compensatory or punitive damages. In other words, they can hold the money for an extra year or two, make a profit off investing that money and still only have to give the survivor the amount of the policy at the end. They profit while the survivor loses.
So, once again, insurers are only too happy to receive premiums and benefit if they delay paying out claims.
And why is ERISA involved in this at all? Because many companies provide life insurance, and company sponsored benefits—such as life insurance—are covered under ERISA. Making matters even worse, because ERISA is a federal law, state insurance departments don’t have the authority to step in on survivors’ behalf. It’s up to survivors to hire lawyers to help them fight any wrongfully denied accidental death claims.
The end result is that if you have a company-sponsored life insurance policy claim that you feel has been wrongfully denied, don’t rely on the insurance company to tell you what “normal procedure” is. Your best bet is probably to contact an attorney and find out if you can fight the denial. After all, insurance companies apparently have little to lose by denying legitimate claims.
If there ever was a case for having a police force for insurance companies, it is this one. Jane Pierce could be the poster child for a clamp down on greedy, uptight insurers who will to a fault suspect the worst in people and grasp at any straw to avoid paying a claim.
Have you heard about this story?
Jane Pierce’s husband Todd died tragically in a car accident a few years ago. Yes, he had some health issues. Cancer. In his case, Todd developed skin cancer in his nasal cavity. But he fought the disease valiantly and was cancer-free within two years. There were more surgeries to follow, however—to rebuild his jaw and palate. Certainly not pleasant. But such is the jurisdiction of a fighter, and a devout Catholic who loved life and was not about to throw in the towel, even in the face of more than 40 surgeries…
Life was good, you see? Hard, but good. And Todd had driven to a family reunion one warm, July day in 2009. Enjoyed himself. They said he was the life of the party. There was certainly nothing untoward that caused any member of his family to be worried about him.
It was on the drive home that tragedy struck. Pierce pulled out to pass another vehicle on the highway and lost control of his truck. The vehicle, in which Todd was the lone occupant, rolled down Read the rest of this entry »