Up in the Great White North, a class action lawsuit against Bell Canada and its mobile subsidiary Bell Mobility has been settled, with plaintiffs claiming to have been docked late charges for bills they had actually paid before the mandated deadline.
The amount of the settlement was not disclosed, and as is often the case in such matters the defendant admits to no fault, wrongdoing or obligation—but did agree to take certain actions in response to the class action, filed on behalf of Suzanne Brazeau last April.
One of those actions is the donation of funds to various charities on behalf of individuals who may have been Bell, or Bell Mobility customers from March 26th, 2008 through August 9th, 2009 and may have incurred unjust late charges, but who are no longer customers with the network.
The lawsuit, and the settlement illustrate the challenges of living in these times.
Gone are the days when one spouse went out to earn a living, leaving the other to stay at home and run the household—tasks that usually included bill-paying accomplished at a leisurely pace well ahead of the due date, with a postal service unencumbered by cutbacks and downsizing.
Gone too, are the days when there was basically only one way to pay a bill—by check.
Today, the options are numerous and varied. Yes, you can write a check and mail it. But you Read the rest of this entry »