I’ve heard one too many complaints now about the Chevy HHR ignition problem—the one where you can’t get the key out of the ignition, and in some instances the key won’t come out and the HHR is still running! In these parts, we’d call that a design defect. But seems like GM doesn’t quite feel the same way.
So while I had done some checking into this a while back when I had first posted about the Chevy HHR problem (and while we’re at it, let’s throw in the Chevy Cobalt problem, too) I had focused on official complaints being filed over at the NHTSA—not so much the solution because, heck, shouldn’t GM or Chevy be taking care of this gratis for folks who’ve been stuck in an HHR that won’t shut off? Is it just me? Or, shouldn’t there be some sort of Chevy HHR recall or at least a “come in and get your part replaced” notice?
Well, there’s been none that I’ve seen, and apparently none of you HHR owners out there have seen one either.
So I came across this guy’s video on how to fix the HHR problem. Kudos to him for taking the time to film 10 minutes of repair work, explaining everything step by step. But is this a joke?!? Don’t get me wrong—the video is great—but like I’m going to dislodge my car’s gear shift and put everything back together again. Right. And I love his comment at about minute 6:15: “pretty maddening to put in” followed by minute 6:36: “it sounds easier than it is” —I’ll bet! Bottom line, there’s a car mechanic somewhere (or HHR dealer) who’ll be making a few quid off HHR owners from this problem.
Is this how GM Customer Service works?
C’mon Chevy, step up to the plate.