A while back we asked readers to submit videos of their Chevy HHR problems; specifically, we’d asked for videos where readers were telling us their HHR won’t shut off. A number of readers submitted videos, and we’ve had hundreds of HHR owner comments going off on HHR problems. While there hasn’t to date been an official recall over at the NHTSA, some of our readers did report receiving a letter from GM stating that they could have their car fixed at no cost—however, it appears not everyone got that letter and the fix depended on what the HHR VIN number.
In the meantime, we’ve just received this comment from a woman whose HHR wouldn’t shut off when she pulled in to buy some gas—with an infant in the car, mind you—so she was forced to leave her car running while she fueled up. What was that about safety at the tank that we’re always told—? Something about NOT leaving the car running… Hmm, guess GM didn’t hear that one…
Just went to get gas and couldn’t get the key to move or engine to turn off – had to gas up with it running! As a woman alone with an infant in the car, Thank God for my smart phone and all you folks posting some “quick” fixes to put my mind at ease that I wasn’t the only one!
When I got to my inlaws, I was able to pull the fuse for the transmission/engine console and the engine cut off. Key is still stuck so had to pull fuse for lights and disconnect battery cable also. VERY INCONVENIENT!!
Not happy to hear this isn’t covered under warranties but I am going to try nonetheless. More pissed to be losing the time from work to fix something so ridiculous! I do not have time or patience for this. STEP UP, GM!
And just this morning we hear from a senior citizen who’s been put in a bind with Chevy HHR repairs. Read what she has to say:
I do not have a video but I have a 2006 Springtime Edition HHR and about 6 weeks ago the key stuck in the ignition and would not shut off all the power and ran down battery so had it towed to Chevrolet Dealer in Vicksburg, MI and it cost $420.
Now tomorrow I have to have it towed again because it would start and stop at stop light so took it to dealer and he put it on the computer and told me it was a short in the brain and estimate is $437.00 Could not decide to pay that much after having the earlier $420 so took it home and now it will not make it out of the driveway. Chevrolet should be ashamed of themselves for having a vehicle with problems like this, I only have 39,000 miles on it. I am a senior citizen with limited income and thought I bought a dependable vehicle but will never buy another Chevrolet. I intend to let Chevrolet know that I do not believe these problems are isolated but there are other people who bought HHR’s with problems much the same as mine and they should be responsible for the repairs.
Let us know if you’ve had Chevy HHR problems, and how you’ve fared with GM service (or not).
Dear Chevy,
Here’s an HHR Chevy Key Stuck in Ignition video from one of our readers, Melvin. Check it out—you can even see his fingers going white in areas from the amount of pressure he’s applying to try to get the blessed key out of the ignition. What gives?
Thanks for sharing this Melvin!
ps—if you find yourself stuck in your Chevy HHR with a problem, just grab your phone, videotape it and send it to us at …we’ll be sure to post it!
I’ve heard one too many complaints now about the Chevy HHR ignition problem—the one where you can’t get the key out of the ignition, and in some instances the key won’t come out and the HHR is still running! In these parts, we’d call that a design defect. But seems like GM doesn’t quite feel the same way.
So while I had done some checking into this a while back when I had first posted about the Chevy HHR problem (and while we’re at it, let’s throw in the Chevy Cobalt problem, too) I had focused on official complaints being filed over at the NHTSA—not so much the solution because, heck, shouldn’t GM or Chevy be taking care of this gratis for folks who’ve been stuck in an HHR that won’t shut off? Is it just me? Or, shouldn’t there be some sort of Chevy HHR recall or at least a “come in and get your part replaced” notice?
Well, there’s been none that I’ve seen, and apparently none of you HHR owners out there have seen one either.
So I came across this guy’s video on how to fix the HHR problem. Kudos to him for taking the time to film 10 minutes of repair work, explaining everything step by step. But is this a joke?!? Don’t get me wrong—the video is great—but like I’m going to dislodge my car’s gear shift and put everything back together again. Right. And I love his comment at about minute 6:15: “pretty maddening to put in” followed by minute 6:36: “it sounds easier than it is” —I’ll bet! Bottom line, there’s a car mechanic somewhere (or HHR dealer) who’ll be making a few quid off HHR owners from this problem.
Is this how GM Customer Service works?
C’mon Chevy, step up to the plate.
These are the kind of things that piss me off. A fellow LAS staffer just happens to have a Chevy HHR. The HHR apparently stands for “Heritage High Roof”. At least that’s what Wikipedia says (you can tell I didn’t research that one too deeply). But I’m thinking HHR ought to stand for “HOW ’bout HAVING a RECALL?”.
Yes, a recall. For a design defect. For the ignition switch. It seems the HHR ignition switch has a tendency to get a bit, well, stuck. And that’s precisely what happened when my colleague drove into her driveway last Saturday evening. The key in her HHR got stuck. In the ignition. With the car running. Repeat: running.
Now, I’m sure many of us have experienced that damn-the-key’s-stuck thing—or the opposite, when you go to start the ignition and the key won’t turn at all. Usually a quick tug on the steering wheel will unlock the mechanism that allows your key to function properly. But what if that doesn’t work? And the car is running? Repeat: running.
What do you do? Aside, that is, from flashing back to Jackson Browne’s Running on Empty and realizing your car’s heading there—only it won’t be running on, running behind, or into the sun. It’ll be dead.
Here’s what our staffer did: She called AAA. Hell, she has a membership and they’re Read the rest of this entry »