Dear Chevy,
Here’s an HHR Chevy Key Stuck in Ignition video from one of our readers, Melvin. Check it out—you can even see his fingers going white in areas from the amount of pressure he’s applying to try to get the blessed key out of the ignition. What gives?
Thanks for sharing this Melvin!
ps—if you find yourself stuck in your Chevy HHR with a problem, just grab your phone, videotape it and send it to us at …we’ll be sure to post it!
I’ve heard one too many complaints now about the Chevy HHR ignition problem—the one where you can’t get the key out of the ignition, and in some instances the key won’t come out and the HHR is still running! In these parts, we’d call that a design defect. But seems like GM doesn’t quite feel the same way.
So while I had done some checking into this a while back when I had first posted about the Chevy HHR problem (and while we’re at it, let’s throw in the Chevy Cobalt problem, too) I had focused on official complaints being filed over at the NHTSA—not so much the solution because, heck, shouldn’t GM or Chevy be taking care of this gratis for folks who’ve been stuck in an HHR that won’t shut off? Is it just me? Or, shouldn’t there be some sort of Chevy HHR recall or at least a “come in and get your part replaced” notice?
Well, there’s been none that I’ve seen, and apparently none of you HHR owners out there have seen one either.
So I came across this guy’s video on how to fix the HHR problem. Kudos to him for taking the time to film 10 minutes of repair work, explaining everything step by step. But is this a joke?!? Don’t get me wrong—the video is great—but like I’m going to dislodge my car’s gear shift and put everything back together again. Right. And I love his comment at about minute 6:15: “pretty maddening to put in” followed by minute 6:36: “it sounds easier than it is” —I’ll bet! Bottom line, there’s a car mechanic somewhere (or HHR dealer) who’ll be making a few quid off HHR owners from this problem.
Is this how GM Customer Service works?
C’mon Chevy, step up to the plate.
These are the kind of things that piss me off. A fellow LAS staffer just happens to have a Chevy HHR. The HHR apparently stands for “Heritage High Roof”. At least that’s what Wikipedia says (you can tell I didn’t research that one too deeply). But I’m thinking HHR ought to stand for “HOW ’bout HAVING a RECALL?”.
Yes, a recall. For a design defect. For the ignition switch. It seems the HHR ignition switch has a tendency to get a bit, well, stuck. And that’s precisely what happened when my colleague drove into her driveway last Saturday evening. The key in her HHR got stuck. In the ignition. With the car running. Repeat: running.
Now, I’m sure many of us have experienced that damn-the-key’s-stuck thing—or the opposite, when you go to start the ignition and the key won’t turn at all. Usually a quick tug on the steering wheel will unlock the mechanism that allows your key to function properly. But what if that doesn’t work? And the car is running? Repeat: running.
What do you do? Aside, that is, from flashing back to Jackson Browne’s Running on Empty and realizing your car’s heading there—only it won’t be running on, running behind, or into the sun. It’ll be dead.
Here’s what our staffer did: She called AAA. Hell, she has a membership and they’re Read the rest of this entry »