“There are people that, for whatever motivation, sign up and then regret it and want to cancel,” says Matthew Loker, an attorney from the Kazerouni Law Group. “And we believe there is enough cause here and enough people in that situation for a class-action suit to be successful.”
Grindr Xtra, according to the complaint filed, claims to have more than 5 million subscribers in 192 countries. The cost of a one-month subscription is $11.99. Its main customers are gay men.
California consumer law says subscribers have a kind of “buyer’s remorse” option. Known as the “Dating Service Act,” the statute says that subscribers have three days in which to cancel their subscription after signing the contract. That information must be clearly stated on the contract and the service provider must provide an address where buyers that change their minds can send a letter or a telegram.
And, if that information is not there, then the buyer can cancel “anytime” and expect a refund for the month prorated from the date of cancellation.
“The problem is that Grindr makes them pay for the whole month,” says Loker, who represents the lead plaintiff in the case.
California is known for its consumer law and Loker says companies that expect to do business in the state need to be familiar with the kind of rules set out in the “Dating Service Act.”
Anyone who purchased a subscription in California in which Grindr failed to include the consumer’s right to cancel the contract within the last four years is eligible to be a member of the class action.
LAS contacted Grindr for comment but as of press time, had received no reply.
READER COMMENTS
Cory prust
on
The last encounter i met on grindr
Has caused me to be banned from grindr.
I asked grindr thru gmail. And their respones was. I was reported multiple times of being abusive .
I asked grindr to provide me to show me proof in my words i wss ever abusive.
Please show me .
I never was shown anything.
The last encounter i came in contact with hes the reAson i was banned.
And heres why .
I talked to this guy for about 2 to 3 weeks before we met in person.
KORY is his user name.
I went to meet him and we both liked r
Each other.
He told me he was looking for a place to live .we talked about it before we met and we talked about it again in parson. I told him we needed to get to know each other before we do that.
Because we dont know anything about each other.
Well when i told him about my past he got upset.and so i left .and he texted me and said i should be beat up everyday for my past.im not going to go into it right now.
Well after that he texted me back and said he was going to report me to grindr .
Now listed i never hab any trouble from anyone before .
Well the next thing i know im banned from grindr.
I asked grindr. To provide me the proof of why i was banned.
And they wont. They cant because there us nothing i did or said to be banned.
My issue is this
I should be refunded for my yearly subscription or unban me.
They said no
I feel i was done wrong by them ban me without any proof and i have no say so.
Thats wrong.
I want grindr to repay me an apology.
What do u think