PayPal, which is owned by eBay and has been in the business of moving money online for more than a decade, has yet to respond to the complaint.
Potential class members include anyone who has had a hold placed on their account anywhere in the US.
The company is less than helpful when PayPal customers ask why the money is being held, says Miller, an attorney with the Chicago firm of Freed & Weiss. "PayPal has not been very good at working with people when there is a hold put on the account. They have a lot of hoops they want people to jump through when people call to find out what's going on.
READ MORE CONSUMER FRAUD LEGAL NEWS
The suit is in its early stages and Miller can't say how many PayPal accounts are affected or how much money may be tied up in accounts. "We suspect it the amount is a pretty high number," she says.
The suit seeks to release the money impounded in PayPal accounts and to return it to customers with interest. The suit also aims to force PayPal to end the practice and, if an account is frozen, to force PayPal to provide customers with a reason.
Julie Miller is an attorney with Freed & Weiss in Chicago. She has a BS from Pennsylvania State University and earned her JD at the Indiana University School of Law—Bloomington. Freed & Weiss is a national class action law firm and devotes its practice to plaintiff representation.
READER COMMENTS
Sage
on
I was granted a refund for a flawed product. It should have / always before has been processed in reverse order.
Paypal then said that my only option to receive it was by applying it to a future purchase.
I made 2 new purchases, just to be denied without a photocopy of my ID, SS card, mail address & bank numbers!!!
I finally researched this shady behavior online, and was blown away [pissed]!
It has not been on any news I've seen, nor mentioned within my sight on Facebook!
I'm grateful that the suit has been started, and you can count me in!
earl waalker
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JL
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A maples
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I have been doing the same business for 15 years 100% positive feed back.
I have a credit line for my business and it charges more than 6.5%
So this can sink my business
My profit margin is like 10%
So I pay interest on the money they hold ! And essentially my income will drop to 3% profit margin over the next 90 days?!
Insane !
They say they don't like my business Model and it's high risk
Well I've done over a million in sales and they made money why are they punishing me for making sales?!
Ida Carter
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Cole
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James kirk
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stacey
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nicholas
on
First time they put my funds on hold were for some expensive items, understandable because i was "new" and my "behavior" had "changed" (eBay buyer for over a decade) - but what irked me then was I had to call and complain because they'd held over $600 for almost a month - the rep acknowledged this was a "glitch" and after I played games with her and her colleagues in "support" the funds were released.
fast forward almost two months later and they are holding my funds again. even two+ weeks after items have delivered.
*NOW* the criteria i must meet: "you have to sell four more items."
i've stopped paying postage in advance because jesus christ that gets expensive especially when i cannot touch funds paid to ME for goods i'm selling. they walk like a bank, talk like a bank, donate to political parties like a bank, but dont get regulated like a bank.
must be a duck?
kris
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Adriana Vega
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Drew
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ronald lewis
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KEN
on
They are now holding over $9000 in my PayPal account! I called them and they said they don't like my dropshipping model!! This is ridiculous! Please help!!
Laura Green
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Karen net
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Maria Robles
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miki braun
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roger
on
Piss on you Paypal.. hahahahahahahahahahaha
Michael mathis
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Kimberly
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Andy
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Richard
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Julieta Alpuche
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someone can help me
Barbara Vassallo
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DM Lapins
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ivan santa cruz
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Tony England
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How can I sign up and give my support on the class action suit against Paypal,, They are unfairly holding funds on me for no reason and I am fed up!! I have a perfect selling record with no bad / "anything" against me,,and today after spending "another" hour of my life on the phone with them complaining ,while they couldn't give me a reasonable answer except for "your not selling enough" I said enough is enough and refunded all the buyer's money ( approx, $600.00) and want to seek legal action!! This is what I wrote to all the buyer's-
-Dear Buyer I wanted to go through with the transaction but Paypal will not release the funds, and I have a perfect selling record!
and if I sell something I expect to get paid before I go through all thetrouble of cleaning/boxing & shipping,, I refuse to use paypal agian until they change their
policy back to what it was when I agreed to use them in the partnership / working agreement
that paypal and I entered into...sorry about your inconvenience .
Tony England
Robert Cerveny, Jr.
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John
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John Kasza
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