Denver, COBanks across the United States are feeling the wrath of unhappy customers as lawsuits alleging excessive bank overdraft fees pile up. Customers allege they are not only charged outrageous bank overdraft fees but are also subjected to reordering of transactions, which pushes their accounts into overdraft quickly, increasing the amount they pay in banking overdraft fees.
A judge in a lawsuit against SunTrust Banks Inc., M&T Bank Corp., and two other banks ruled customers can file lawsuits against the banks rather than having to file an arbitration. The judge ruled that a Supreme Court decision on arbitration agreements involving AT&T—in which the Supreme Court ruled companies can force arbitration agreements on customers—must be applied individually to each case, meaning that customers of the banks involved in the fee lawsuit are not forced to file an arbitration.
In making his decision, the judge found that arbitration agreements for the banks involved in the lawsuit are "unconscionable" and unenforceable. According to Bloomberg News (09/07/11), lawsuits filed against the banks alleged the financial firms reordered debit card transactions to increase profits made off overdraft fees. More than 30 banks face lawsuits alleging they have unethical overdraft fees policies.
Although banking regulations have changed, including Congress taking action on overdraft fees, consumer groups argue that overdraft fees are still too high. According to the SunSentinel (09/02/11), the average overdraft fee at the largest banks in the US is still $34, the same as it was last year. Consumer advocates say the banks will make approximately $38 million in overdraft fees this year, $3 million more than last year, despite Congress taking action on the fees.
The new regulations from Congress, enacted in 2010, did not set a cap on overdraft fees. This means that customers who go as little as $1 into overdraft could still trigger a $34 overdraft charge. Banking regulations passed last year forced banks to ask customers to opt-in for overdraft protection, rather than automatically allowing it. But they did not address reordering of transactions. Some banks, facing lawsuits about the practice, have voluntarily agreed to stop reordering transactions.
Earlier this year, Bank of America agreed to pay $410 million to settle its part of a class-action lawsuit alleging banks reordered debit transaction to increase profits.
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