LAWSUITS NEWS & LEGAL INFORMATION
AOL
Dulles, VA: (Jul-11-07) Charges were brought against AOL, the Internet division of Time Warner, alleging that the company mishandled customers who used its Internet dial-up service. The suit followed a host of complaints from AOL customers who said they tried to close their accounts, only to be thwarted in their attempts or discover they were still being billed for services that they thought had been canceled. The outcry triggered a multi state investigation that would have culminated in a lawsuit if AOL hadn't agreed to ante up and to change its ways.
In a settlement reached, AOL agreed to pay $3 million to its aggrieved customers in 48 states and the District of Columbia. California was among the states that played a leading role in the settlement. New York and Florida were the only states that didn't participate in the inquiry. The Dulles-based company said the investigation involved a tiny fraction of the cancellation requests that it has fielded through the years and that the settlement didn't indicate any admission of wrongdoing by the company. [FORBES: AOL CANCELLATIONS]
Published on Jul-12-07
In a settlement reached, AOL agreed to pay $3 million to its aggrieved customers in 48 states and the District of Columbia. California was among the states that played a leading role in the settlement. New York and Florida were the only states that didn't participate in the inquiry. The Dulles-based company said the investigation involved a tiny fraction of the cancellation requests that it has fielded through the years and that the settlement didn't indicate any admission of wrongdoing by the company. [FORBES: AOL CANCELLATIONS]
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