If you were affected by the CertainTeed Organic Shingle Class Action, listen up.
We’ve gotten a very high number of complaints about CertainTeed shingles—in fact, we continue to get them. But if you purchased, installed—or even took on ownership of a home with defective CertainTeed Organic Shingles—and the shingles failed prematurely or did not perform in accordance with reasonable expectations, you may still be able to submit a claim form over at the CertainTeed Organic Shingle Class Action Settlement website. (Please note: do not submit a complaint here at LawyersandSettlements.com.)
To be sure, figuring out what type of shingles you have, when they were installed, how long the shingle warranty is, and how that all figures into if and when you need to submit a claim form by is no easy task. But the claims administrator has provided a chart showing the various warranty lengths for each of the CertainTeed Organic Shingle types (Custom Lok 25, Custom Saf-T-Lok/Saf-T-Lok, Custom Sealdon, Custom Sealdon 30, Hallmark Shangle, Hearthstead, Horizon, Shangle, Independence Shangle, Master Slab, Sealdon 20, Sealdon 25, Solid Slab).
Once you review the chart showing you what your warranty length is for your shingles, you can then determine when you either needed to submit a claim by (some claim submission dates have already passed) or if you still may be able to file a claim.
IMPORTANT: If you are not covered by the warranty or if you settled your warranty claim since August 1, 2006, your claim form must be postmarked or otherwise received by CertainTeed within 12 months after the effective settlement date of October 2, 2010.
If this applies to YOU—it’s last call for making a claim in the CertainTeed Organic Shingle Settlement—your claim form needs to be postmarked by October 2, 2011 (Sunday). So get moving!
Visit the CertainTeed Organic Shingle Class Action Settlement website for more info.
I just found out about this class action against Certainteed. My shingles were purchased and installed in 2002 and show definite curling etc. Am I eligible to be included in this law suit? The shingles are "Custom Sealdon 30".
We just learned about this class action against Certainteed, yesterday. Our shangles were purchased by our builder when our house was built in 1989 with a 35 year warranty. They are now showing definite curling, extensive cracking, etc. and are starting to come off Are we elibible to be included in this law suit? or how do we file a claim and get any kind of assistance with this problem before it becomes severe?
I purchased a home in October 2011 and am now finding out that I do have organic shingles and had one contractor say they were Certain Teed. They are curling on the south side of my home but the other side is ok. Curling and some holes from blistering. What can I do in this case. I'm not sure if I'm still warrantied. How can I find out the year it was installed and the type of shingles?
I have 2 buildings with these shingles. House and garage. My parents do also. I didn't know there was a claim allowed on them. What can I do now ? They are in terrible condition, especially where the sun hits them directly.
I am in the same situation as you are, just found out… have you heard anything? I cannot seem to get a response from anyone…
Cindy I just received a reply from a Mr Bob Morgan, Technical Serice Rep Roofing Products Group.
His address is 1400 Union Meeting Rd PO Box 1100, Blue Bell, Pa19422 Phone 800 345-1145. They denied my claim but I will keep up the fight and try again. Hope this helped.
Thank you Cindy. I will also try the contact you suggested.
just bought our home in 2012, our insurance company will not even insure us by next year if our roof isnt replaced becasuse of these shingles. has anyone had any luck since the deadline in 2011 with getting any sort of assitance ?
thank you!
We bought our home in 1999 and I just found out about the class action on this. How come I was not informed before????
These shingles were installed as a replacement following a hail storm. I talked to my contractor and he verified the shingles were the ones in question and installed in 2000. They were a 20 year shingle and after about 10 years they started to curl. Now they are leaking and my roof is tarped in order to get through a Minnesota winter. My insurance company has notified me that they will only pay 30% of a loss.
I heard about this law suit only 3 days ago, and was not notified. If CertainTeed doesn't want to make it right then there is the power of face book and email. Let the world know about it. I will sent a note to the above address and see if I get a response.
I just found about these defective shingles 2 weeks ago when I had someone to come out and give me an estimate on replacing the roof due to the fact they were coming off and curling up.When I contacted my insurance company about my roof and told them what the roofing company had told me they said that the lawsuit was settled in August of this year and no one else cild sub,it claims. My question is this true.
We purchased a Best Western hotel in Wisconsin in Sept 2009 called to Certainteed to claims for Curling and golf Ball size Goose Bump and they told me nothing wrong with roof singles is aged and then last year planning to replace whole roof my insurance agent & not one but all contractor say it is Certain Teed organic roof singles and there is class action lawsuit against the Certainteed and yes i found out that I do have organic shingles.They are realy looks ugley curling and larger then golf ball bumps on the most of over 220 Sq.of roof. Curling and some holes from blistering. I did file a claim in last Oct-2013 and Feb 2014 they denied my claims and i talked to out of three Class Counsels two of class counsel answers me Good Luck And even Claims Administrator @ 888-898-4111 no help at all but not only that but the (Jenny & Amy @ Claims Administrator rally so RUDE)! What can I do in this case? I am out of 45 days reappeal time and I do not know how i can proceed this case can I file A lawsuit by myself. I am calling My Best Western Corporation and tell all hotelier never put Certainteed Roof in your Business and or your Nice Resident that you live in with this kind of Manufacturing that got lawsuit.
We purchased a Best Western hotel in Wisconsin in Sept 2009 called to CertainTeed to claims for Curling and golf Ball size Goose Bump and they told me nothing wrong with roof singles is aged and then last year planning to replace whole roof my insurance agent & not one but all contractor say it is CertainTeed organic roof singles and there is class action lawsuit against the CertainTeed and yes I found out that I do have organic shingles. They are really looks ugly curling and larger then golf ball bumps on the most of over 220 Sq.of roof. Curling and some holes from bumps.
I did file a claim in last Oct-2013 (claim # 00608591) and Feb 7th 2014 they denied my claims and I talked to out of three Class Counsels two of class counsel answers me Good Luck And even Claims Administrator @ 888-898-4111 no help at all but not only that but the (Jenny & Amy @ Claims Administrator rally so RUDE)! What can I do in this case? I am out of 45 days appeal time and I do not know how I can proceed this case can I file A lawsuit by myself. I am calling My Best Western Corporation and tell all hoteliers never put CertainTeed Roof in your Business and or your Nice Resident that you live in with this kind of manufacturing that got lawsuit. We are replacing whole roof within next 2 weeks Already paid $10000.00 deposite. Advise what to do?
Does any body have a luck or we can lawsuit again and have lawsuit for more money then they offer to others a part of money and quite lawer.
Just heard about this lawsuit when we tried purchasing more "New Horizon CertainTeed" shingles from Lowes. I don't see where New Horizon is mentioned here. Are they included in the lawsuit?
yes I heard that New Horizon is also included.
I just found out about the class action suit and have Certain Teed shingles that were installed about seven years ago. The shingles on the south side of my roof have cupped and need to be replaced.
I have been denied 2 times and have asked for an independent contractor come to my home. No response in over a month. I filed over 2 months ago, and these people I talk to lie about the shingles I sent them. They say the plastic on the back of the shingles did not say certain Teed, but I took the shingles off myself, and there were no plastic on the back. How can they be so crooked and get away with this. It is nothing but a sham.
I bought my house with 5 year old shingles in 2008. They just started to curl last year 2013. I got a new roof and filed a claim and thought at LEAST I would be covered under the warranty of the shingle (that I sent in). I was denied and told that since the house/roof was transferred 2008, I only had a 2 year warranty from date of sale (fyi 30 year shingle). So much for a 30 year warranty. What a CROCK. He then said I only had till 2011 to file a lawsuit. I said: 1. I didn’t have problems with the roof till 2013 so how could I file a claim in 2011 and 2nd) according to you I only had until 2010. That is so unfair what about the rest of us after 2011!! I agree this is just soooo wrong. My roofer even put a new CertainTeed roof on with a lifetime warranty! So much for customer service!! I’m disgusted! what can we do??
wondering the same thing. I know this is an old post….but just noticed the whole SIDE of my house had missing shingles. It’s a rental that my husband and I owned when we had the shingles put on. I got it in the divorce settlement in 2008. I looked up the tax returns and I see he put the roof on in 2001. I remember thinking….at least I won’t have to worry about a roof! And now I do. One whole slope is almost missing….ugh
My roof was replaced in 2003 because of hail damage.. This past year all my neighbors had there roofs replaced because of another storm. I have had mine inspected this summer and the appraiser said my roof looked terrible for being only 11 years old.
Upon him saying this I looked for myself . They are split and cracked like crazy. I joined a class action lawsuit and the process by the shingle company is un real.
Taking a full shingle off and mailing it in ? Seriously does this have to be done? I have no replacements for it. I was told there is companies doing this to help with the suit ? Is this a scam or something people have had done?
Just wondering
Thank you for any help.
I had roof installed 2006 then 1/2013 had to have 1/2 the roof reshingled,now 1/2015 the other 1/2 is lossing shingles I have 3 tab Certainteed cedar shingles-anyone have the same and anyone receive a settlement- because I’m at my wits end!-any suggestions from anyone?-Please
Any updates on this? I went to the certainteedshinglesettlement.com website. I’ve already pulled down a couple of full shingles and boxed them up to send in. Then I saw this calculator at certainteedshinglesettlement.com/settlementcalculator.cfm and they are only giving like 3-4,000 dollars back. What’s with that? We had a city grant program that put on the shingles, they started to fall apart about 2.5 years later. No money to put new ones on, come on, without the money from the grant, we would not have put them on. So now, we cannot afford to replace them, water is leaking inside the house, and the insurance cancelled our insurance because of the roof. So no insurance and a lovey Certain Teed roof with shingles falling off every day. So what do we do? I know one thing, not using Certain Teed anything anymore! If any one knows of an alternate solution, please, please let me know.
It is too late to file in this class action law suit so what do I do now that my shingles are curling and looking really bad. The shingles have been on for 14 years and I thought they were guaranteed for 25. They are Certainteed Sealdon 25 Organic. It has been this last year they started to curl. Can I get any compensation to help pay for a new roof?
I have two layers for shingles on my roof. I do not know if they are organic but I found out yesterday when I got an estimate for a new roof that both layers are Certaintee shingles..
The last layer was put on in 2008 and I need another roof again. Now what? Is there any money for me? I do not have paper work but would a roofer who has dealt with Certinteed know?
Thank you.
Sandra,
Go to the CertainTeed website and file a claim based on the “warranty”. I can tell you from experience, you are only going to receive a minimal amount. You will be required to send in two shingles and prove your residency in the home, etc. May need to get your Contractor to re-write you an invoice. My roof was installed in 12/2008 with CertainTeed and I filed a claim in July 2015. CertainTeed has offered to pay just under $1,000 for a $7,000 roof which was suppose to carry a 30 year warranty; however, I have NOT accepted their offer yet. Good Luck!!!
I just now found out about this and am in the process of getting my roof done now.. Did you get any response to this
you would think you would get refunded based on the prorated years that it lasted.
I was just advised by my homeowners insurance company my policy cannot be renewed, due to my shingles are curled and ” defective” . where do i turn? I had these contractor installed.
We purchased new construction in March of 2007 several roofers have looked at my roof and told me it is Certainteed horizonal organic shingles! we just had a new roof installed yesterday. (4-25-2016) The roofer gave me most of a defective shingle! Do I have any recourse? My insurance co does not replace defective shingles!
Thank you
Mike/Betty Niemeier
I just noticed this now. My roof is 20yrs old and shot. Has 30 yr warranty. Shingles are all curled and in shady spot, so not from harsh sun. Think I can get a 1/3 back?
just heard about this settlement. complete tear off on my roof in 1999 after I bought the house. I have been repairing this roof since installation and not its so torn, so curled wind blew some shingle away with few years and big gaps and opening around the shingles
how do I go about this. A roofer told me its organic certainteed and I am entitled to new roof.
I just found out about the recall of the shingles on my house. No one contacted me about this recall. Now I need a roof and I understand that the class action law suit is over, what can I do? Please I need help.
I just found out I can not get a roofing fixed by my roofing company because of the shingles that are on the roof. The roofing company can not guarantee their work with the old shingles on the house an because of the settlement.
I just found out the shingles on my garage are organic.My garage is ruined. I feel people that didn’t know should still be compensated. What can be done??? Can a new lawsuit be filed?
Well, the good news is they gave us $150 per square foot for labor and replacing the shingles. The bad news is this defect destroyed all the plywood. So 69 sheets later we are out the money on the plywood and Certainteed covers nothing on that, pretty crappy when it was your shingles that caused the damage! Won’t recommend their product after how they back it.
I do not understand why this was no sent out to customers. I will be 79 so I do not get up on my roof to check it out. Now I must pay out of my ss to put roof on. Ins would only pay a small amt. this is a duplex and we are both out. Since home pride in Omaha nebr did not notify us I think u both are crooked
We put our roof on our home in 2000 and, also, on our shed/garage. We have had 3 incidents of the shingles coming up with one being about a month ago. Why are we just now hearing about a class action suit for these shingles? Are we still able to send in a claim form? These shingles are discontinued & we can not match them. Our roofs will have to be completely replaced to match up. We did not have the insurance that pays to replace the entire roof when the shingles can’t be matched. What action can we take & against whom?
We constructed a new home in 2003, installed with Certainteed Horizon shingles. The roof has substantially failed and requires replacement. What action should I take to recover under the settlement agreement? Thank you.
Rick- 3/26/2019
I just found out about this t lock shingles settlement. My t lock shingles are curled really bad. My roof shingles are shot. Can I still qualify for some help replacing from this settlement. Can you help lead me in the right direction as to what I need to do. I looked at my purchase paperwork from purchase of my house. It was shingles in 2002. Thank you for any help.